Shipping Policy

Last Updated: 24-6-2025

We aim to deliver your pet’s favorite items as quickly and safely as possible.


📦 Processing Time

  • Orders are processed within 1–2 days.


🚚 Shipping Methods & Delivery

We offer several shipping options at checkout. Delivery times vary based on location:

  • Local delivery: 1–3 days

  • Standard shipping:  3–7 days

You’ll receive a tracking number once your order ships.


💸 Shipping Rates

Shipping costs are calculated at checkout based on your location and order weight.


🌍 International Shipping

We do not offer international shipping at this time.


❗ Delays or Issues

We are not responsible for delays caused by couriers, weather, or customs. If your order is delayed or lost, contact us and we’ll do our best to help.


📬 Wrong Address?

Please double-check your shipping info. We are not responsible for orders shipped to incorrect addresses provided by the customer.


Contact Us

For any shipping questions or concerns:

📧 Email: sales@mypet-eg.com
📍 Address: 56 Sidi Beshr Mosque, Sidi Beshr Bahri, Montaza 2, Alexandria
📞 Phone: +20 12 87517413