- 1-hour delivery in Alexandria.
Last Updated: 24-6-2025
We want you and your pets to be happy! If you’re not satisfied with your purchase, you can request a return within 7 days of receiving your order.
Items must be unused, in original packaging, and in resellable condition.
Returns are not accepted for:
Opened or used pet food
Perishable items
Clearance or custom products (unless defective)
Contact us at sales@mypet-eg.com with your order number and reason.
We’ll send return instructions.
You cover return shipping unless the item is damaged or incorrect.
Refunds are issued to your original payment method after we receive and inspect the item.
Shipping fees are non-refundable.
Email us within 48 hours with a photo, and we’ll make it right.
Email: sales@mypet-eg.com
Address: 56 Sidi Beshr Mosque, Sidi Beshr Bahri, Montaza 2, Alexandria
Phone: +20 12 87517413
