- 1-hour delivery in Alexandria.
Last Updated: 24-6-2025
Welcome to My Pet Website
We care deeply about the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
When you use our website, we may collect the following types of personal information:
Personal Details: Name, email address, billing and shipping address, phone number.
Order Information: Products purchased, payment method (processed securely through third-party gateways), order history.
Account Information: Username and password when you create an account.
Technical Data: IP address, browser type, device information, and usage data via cookies.
We use your personal data to:
Process and fulfill your orders.
Provide customer support.
Improve our website and services.
Communicate with you (e.g., order updates, promotional emails).
Prevent fraud and ensure website security.
We do not sell your personal data. However, we may share your information with:
Payment processors (e.g., Stripe, PayPal) to complete your purchases.
Shipping providers to deliver your orders.
Marketing platforms (with your consent) to send promotional emails.
WooCommerce and plugins that help operate our store securely and efficiently.
Each third-party partner is obligated to handle your data securely and in compliance with applicable laws.
We use cookies and similar technologies to:
Remember your cart and login status.
Understand how users interact with our website.
Provide a better user experience.
You can manage or disable cookies through your browser settings.
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Request correction or deletion of your data.
Object to or limit how we use your data.
Withdraw your consent at any time.
To make a request, please contact us at [your email address].
We retain your data only for as long as necessary to fulfill the purposes described in this policy (e.g., tax, legal, and business obligations).
We take data security seriously. Our website uses SSL encryption and secure systems to protect your personal information.
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
If you have any questions about this Privacy Policy or your personal data, please contact us at:
📧 Email: sales@mypet-eg.com
📍 Address: 56 Sidi Beshr Mosque, Sidi Beshr Bahri, Montaza 2, Alexandria
📞 Phone: +20 12 87517413
