Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our سياسة الخصوصية.
Terms and Conditions
Last Updated: 24-6-2025
Welcome to My Pet Website!
These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing or shopping on our site, you agree to accept these terms in full. If you do not agree with any part of these terms, please do not use our website.
1. Use of the Website
You agree to use this website only for lawful purposes. You may not use our website:
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To commit fraud or impersonate others.
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To post or transmit offensive, misleading, or harmful content.
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To interfere with or damage the functionality of our services.
We reserve the right to suspend or block users who violate these terms.
2. Products and Orders
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All products are subject to availability. We may limit quantities or discontinue products at any time.
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We make every effort to display product images, descriptions, and prices accurately, but errors may occur. In such cases, we reserve the right to correct them.
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Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel orders at our discretion.
3. Pricing and Payment
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All prices are listed in Egyptian Pound (EGP) and include applicable taxes unless stated otherwise.
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Payments are processed securely via trusted third-party payment gateways.
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You agree to provide current, complete, and accurate purchase and account information.
4. Shipping & Delivery
For full shipping details, please refer to our Shipping Policy.
5. Returns & Refunds
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We accept returns for unused and unopened items within 7 days of delivery.
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Refunds are processed once the returned item is received and inspected.
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Certain items, such as perishable goods (e.g., pet food), may not be eligible for return.
Please see our full Refund Policy for more information.
6. Accounts
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You may create an account for easier checkout and order tracking.
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You are responsible for maintaining the confidentiality of your account credentials.
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We reserve the right to terminate accounts found to be in violation of these terms.
7. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of My Pet Website or its licensors and is protected by copyright laws. You may not copy, reproduce, or use our content without permission.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability is limited to the amount you paid for the product or service.
9. Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and your continued use of the website means you accept the updated terms.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: sales@mypet-eg.com
Address: 56 Sidi Beshr Mosque, Sidi Beshr Bahri, Montaza 2, Alexandria
Phone: +20 12 87517413
