Terms and Conditions

Last Updated: 24-6-2025

Welcome to My Pet Website!
These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing or shopping on our site, you agree to accept these terms in full. If you do not agree with any part of these terms, please do not use our website.

1. Use of the Website

You agree to use this website only for lawful purposes. You may not use our website:

To commit fraud or impersonate others.
To post or transmit offensive, misleading, or harmful content.
To interfere with or damage the functionality of our services.

We reserve the right to suspend or block users who violate these terms.

2. Products and Orders

All products are subject to availability. We may limit quantities or discontinue products at any time.
We make every effort to display product images, descriptions, and prices accurately, but errors may occur. In such cases, we reserve the right to correct them.
Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel orders at our discretion.

3. Pricing and Payment

All prices are listed in Egyptian Pound (EGP) and include applicable taxes unless stated otherwise.
Payments are processed securely via trusted third-party payment gateways.
You agree to provide current, complete, and accurate purchase and account information.

4. Shipping & Delivery

We aim to ship all orders promptly. Delivery times may vary based on your location and chosen shipping method.
Shipping costs are calculated during checkout.

For full shipping details, please refer to our Shipping Policy.

5. Returns & Refunds

We accept returns for unused and unopened items within 7 days of delivery.
Refunds are processed once the returned item is received and inspected.
Certain items, such as perishable goods (e.g., pet food), may not be eligible for return.

Please see our full Refund Policy for more information.

6. Accounts

You may create an account for easier checkout and order tracking.
You are responsible for maintaining the confidentiality of your account credentials.
We reserve the right to terminate accounts found to be in violation of these terms.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of My Pet Website or its licensors and is protected by copyright laws. You may not copy, reproduce, or use our content without permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability is limited to the amount you paid for the product or service.

9. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and your continued use of the website means you accept the updated terms.